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FLIR

32-5

Fixed Issues & Enhancements

Issues Root Cause & Resolution

Camera issue whereby the PTZ

p

an/tilt controls would sometimes

turn unresponsive on the D

Series cameras.

Produced on the camera GUI

it

self.

Camera issue which FLIR have created a

p

atch for in ww1.4.1 Compatibility Patch

firmware which resolved the issue in Nexus

Server 2.5.17.14.

Please ensure the

“T

yco_VE44_Compatibility_patch” is

installed on top of the ww1.4.1 firmware.

The updated FLIR cameras with

Cam

era Firmware version

ww1.4.1 has the NTSC/PAL

Suffix removed from the camera.

The handler has been updated to reflect the

ext

ension removal as part of the camera

firmware release: ww1.4.1

The suffix extensions has also been resolved

by the ww1.4.1

Compatibility Patch.

Camera resolution 176x144 is no

lo

nger a resolution option on the

NVR for the F-Series camera.

This is due to the new Camera

Firmware ww1.4.1 which does

not support this resolution.

The 176x144 resolution has been removed

from the VE N

VR resolution list.

See table below stating the Supported Dual

S

tream Configurations & Resolutions

Known Issues & Limitations

Known Issues

Issue Description Comment

There are issues with PTZ on

both

PT/D-series models on local

client on the VE Hybrid whereby

the camera will occasionally

freeze when PTZ controls are

being used

The camera may freeze for a few

se

conds during PTZ movement on either

the IR/DLTV lens.

This only happens on local client. The

issue

s may be caused by slow

decoding speed on local client.

Camera limitation:

Dual streaming H264/H264 or

MPV4/MPV4 gives an error

message

; "Could not updated

stream 1 video codec"

This is expected behavior due to

the Camera limit

ation for

Supported Codecs.

The camera does not support H264/H264

or MPEG4/MPEG4 c

ombinations.

Therefore the NVR will provide an Error

message as expected when a Users tries

to configure these settings.

Due to the VE NVR VE API limitation,

the N

VR Web Gui will show all three

resolutions on the 2

nd

Stream.

However only MJPEG is supported

o

n the second stream and so only

MJPEG as the second stream can be

used for dual streaming.

See table below stating the

Su

pported Dual Stream

Configurations & Resolutions

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